The Resort at Longboat Key Club
  • 22-Sep-2017 to 21-Nov-2017 (EST)
  • Club - Marina
  • Longboat Key, FL, USA
  • Hourly
  • Full Time

The purpose of the Marina Concierge position is to make each guest feel welcome and accommodated from their arrival point to their departure date. This is an exciting, fast paced position at the marina. Qualified candidate will enjoy close interaction with over night guests, long-term lessees, and slip owners. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our clubs mission. This is a part time position and the hours will vary.

Essential Functions:

  • Position requires making slip, dinner, and spa, reservations for individual boaters, boat clubs and assist with long-term lease arrivals. 
  • Process all reservation forms, folio cards and payment for dockage, concierge services for slip owners and guests.
  • Operate reception desk, Telephone and VHF marine radio commutations, dockage coordination, fuel dock coordination and log, vessel key log maintenance, outside contractor insurance compliance and MMS software operations.
  • Assists with accounts receivable and end-of month billing coordination and daily reports as per Accounting Deptment.
  • Promote all aspects and business of the marina in a positive manner while maintaining the highest level of guest services.
  • Communicates all pertinent information to supervisor and works closely with others to achieve company goals.
  • Maintain ship store appearance and inventory.
  • Other reasonable duties as assigned.

Job Requirements:

  • Must be acquainted with Microsoft Office software in order to update occupancy numbers, fuel logs and send emails to our marina email distribution list.
  • Must possess a friendly demeanor and the willingness to work in the most beautiful marina in Florida.
  • Must be able to courteously expresses information to others and is able to understand and interpret written material.
  • Be possess effective communication, phone and follow through/follow-up skills.
  • Customer service skills a plus.

 

Benefits:

Health, Dental, Life, 401(k) and much more! (Download full list for details)

Video Tours of our workplace:

Casual Dining
Dining Overview
Fine Dining
Golf
Marina
Meetings
Membership
Pool & Beach
Resort Overview / Front Desk
Room Tour
Spa
Tennis
Weddings

 

 The Resort at Longboat Key Club is a Equal Opportunity Employer (EOE) and a Drug Free Work Place (DFWP)

The Resort at Longboat Key Club
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